Privacy Policy

Privacy Policy

Attuned Leadership Training | Last updated: 16/7/2026

1. Who we are

Attuned Leadership Training ("Attuned", "we", "us", "our") provides neuroscience-based leadership development programs to individuals and organisations across Australia. This policy explains how we collect, use, store, and disclose personal information, and how you can access or correct your information or make a complaint.

This policy applies to personal information collected through attunedleadership.com.au ("the website"), through direct enquiries, and through participation in the Attuned Leadership Training program.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Personal information we collect

2.1 Website enquiries

When you submit the contact form on our website, we collect your full name, email address, organisation, and any message you provide.

2.2 Program participants

If you or your organisation enrols in the Attuned Leadership Training program, we collect additional personal information necessary to deliver the program, which may include:

  • Name, contact details, role, and organisation
  • Attendance and participation records across the 12-month program
  • Responses to journal prompts, reflection exercises, and workbook activities
  • Self-assessment responses completed during sessions
  • Any information you choose to share during coaching or group discussion

Journal and reflection content is treated as sensitive personal disclosure. We do not share the substance of an individual participant's journal entries, self-assessment responses, or personal disclosures with their employer or any third party without that participant's express consent, except where we are required to by law.

2.3 Website usage data

We use Google Analytics (GA4) to understand how visitors use our website, including pages viewed, time on site, general location (city/region level), and device type. This data is collected in aggregate and is not used to identify individual visitors by name.

2.4 Marketing communications

If you opt in to receive our newsletter or email updates, we collect and retain your name and email address for that purpose.

3. How we collect personal information

We collect personal information directly from you when you: submit the website contact form; correspond with us by email or phone; enrol in or participate in the program; or subscribe to our mailing list. We do not knowingly collect personal information from third parties without your knowledge.

4. Why we collect, hold, use, and disclose personal information

We use personal information to:

  • Respond to enquiries and discuss whether Attuned is a fit for your organisation
  • Deliver, administer, and improve the Attuned Leadership Training program
  • Communicate with participants and client organisations about scheduling and program logistics
  • Send newsletter or marketing communications, where you have opted in
  • Understand and improve website performance and content
  • Meet legal, accounting, or regulatory obligations

We do not sell personal information to third parties.

5. Disclosure of personal information

We may disclose personal information to:

  • Service providers who support our operations, such as our website host, email and calendar providers, and Google (Analytics, Search Console, Business Profile)
  • Professional advisers, such as our accountant, where necessary
  • Regulatory or law enforcement bodies, where required by law

Some of these service providers, including Google, may store or process data on servers located outside Australia (see section 6).

6. Overseas disclosure

Google Analytics and related Google services may process data on servers located in the United States or other jurisdictions outside Australia. Google maintains its own privacy and data protection standards for these services. We take reasonable steps to ensure any overseas recipient of personal information handles it consistently with the Australian Privacy Principles, but we cannot guarantee the practices of third-party providers outside our direct control.

7. Cookies

Our website uses cookies to support analytics and site functionality. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though this may affect how parts of the site function. Where required, we will seek your consent before non-essential cookies (such as analytics cookies) are set, via a cookie consent tool on the site.

8. Direct marketing

We will only send you direct marketing communications, such as a newsletter, if you have opted in to receive them, or where permitted under the Spam Act 2003 (Cth) (for example, in relation to an existing enquiry or business relationship). Every marketing email includes a clear option to unsubscribe. You can also opt out at any time by contacting us directly.

9. Data security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using reputable, password-protected service providers and limiting access to personal information to those who need it to do their work.

No method of storage or transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee its absolute security.

10. Data retention

We retain personal information for as long as it is needed for the purposes described in this policy, or as required by law. Program participant records, including attendance and assessment data, are retained for the duration of the program and for a reasonable period afterward for record-keeping purposes. Journal and reflection content is retained only as long as necessary to support the participant's development within the program.

11. Access and correction

You have the right to request access to the personal information we hold about you, and to request correction if it is inaccurate, out of date, or incomplete. To make a request, contact us using the details in section 13. We will respond within a reasonable timeframe, generally within 30 days.

12. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first using the details below so we can attempt to resolve the matter directly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

13. Contact us

For any privacy-related questions, requests, or complaints, contact us via the form at attunedleadership.com.au/contact or by email at hello@attunedleadershiptraining.com.au.

14. Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "last updated" date.